Emergency Medical Dispatching
Emergency Medical Dispatchers (EMD) receive specialized training and can provide information to callers that often improves the outcome of an emergency. EMDs can tell someone how to perform CPR or try to clear a blocked air-way. Often the instructions given are much less dramatic, such as controlling bleeding or general first aid.
Not all 9-1-1 centers provide EMD, and Shelby County is very proud to be among those that provide this life-saving service. Just staying on the phone with callers so they are not "alone" while awaiting the arrival of responders is a benefit.
All areas of Shelby County are covered by 9-1-1 service, it does not matter if you live in a city or unincorporated area, 9-1-1 will provide access to your local emergency agencies.