Welcome to the Shelby County 9-1-1 website. We are dedicated to providing you with the professional and efficient service that you deserve.

We are a consolidated 9-1-1 Center in Alabama.  We provide 9-1-1 call processing and dispatch services for 4 law enforcement agencies and 28 fire/EMS agencies. Consolidation provides many advantages over individual operations including elimination of duplicate services, improved operational efficiency, better interagency information sharing, and overall cost savings.

We are continually evaluating our operations and looking for ways to improve our service delivery.