Silver Lakes Fire

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A special message for Helena Residents - Below is some information to clarify the events surrounding the fire in Silver Lakes. You may also want to read - 9-1-1 calls in the Jefferson County parts of Helena.

A cell phone call was placed concerning the fire and was received by Jefferson County 9-1-1 at 12:07:42 -  the caller stated the fire was in the city of Bessemer so Jefferson County transferred the caller to Bessemer at 12:07:59. Bessemer indicated they would dispatch the fire department at 12:09:22.

Shelby County 9-1-1 received the first call about the fire at 12:10:16 from another home in Silver Lakes. We dispatched Helena Fire department at 12:10:24 and the first Helena Fire Truck arrived at 12:17:47. Had the initial call been transferred to Shelby 9-1-1, we could have notified Helena Fire approximately 2 minutes and 17 seconds earlier.

The full time line is below - note we received several more calls while Helena was responding.

TIME ACTIVITY / ACTION   REMARKS
12:07:42 cell phone call goes to Jefferson County   these times are per Helena FD
12:07:59 call is transferred to Bessemer    
12:09:22 Bessemer to dispatch the fire department
     
Shelby 9-1-1 Records ELAPSED  
12:10:16 1st report of fire from Cloverleaf Ln   Reports house fire - heavy fire showing
12:10:24 Helena Fire paged 0:00:08  
12:10:30 2nd call reporting fire 0:00:14 also from Cloverleaf Ln
12:11:18 HPD notified 0:01:02 Helena PD
12:11:37 ENG61 enroute 0:01:21  
12:11:55 Al Power notified 0:01:39  
12:12:08 3rd call reporting fire 0:01:52 from Trillum Cir
12:12:24 RPS notified of fire 0:02:08 RPS is an ambulance company
12:12:28 ENG62 enroute 0:02:12  
12:12:37 ENG63 enroute 0:02:21  
12:13:09 4th call reporting fire 0:02:53 lost connection - about a fire
12:14:44 5th call reporting fire 0:04:28 from Silverbell Cir
12:16:23 IFF ENG820 confirms address 0:06:07 Reports ENG61 requests Indian Ford Fire
12:16:31 Indian Ford tones (paged) 0:06:15 IFF ENG820 enroute
12:17:47 ENG61 Onscene 0:07:31 Reports fire through roof
12:18:00 Cloverleaf command (established) 0:07:44  
12:18:08 ENG62 laying a line 0:07:52  
12:19:13 ENG62 Onscene 0:08:57  
12:24:56 ENG63 Onscene 0:14:40  
12:28:18 6th call reporting fire 0:18:02 caller reports it is their house on fire
12:42:42 7th call reporting fire 0:32:00  

Shelby County 9-1-1, 1004 County Services Dr, Pelham, Alabama 35124 (205)439-6911
Copyright 2007-08