Shelby County 9-1-1
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Shelby County 9-1-1
Emergency Responders

HOME
Contact Info
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Shelby County 9-1-1
Emergency Responders

HOME
Contact Info
How 9-1-1 Works
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 Call Statistics
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Shelby County 9-1-1
Emergency Responders

HOME
Contact Info
How 9-1-1 Works
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 Call Statistics
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Agencies
Mapping and GIS
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Shelby County 9-1-1
Emergency Responders

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 Call Statistics
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Agencies
Mapping and GIS
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Emergency Responders

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These agencies participate in the shared computer aided dispatch system (CAD) and their event totals are included in annual statistics.

Web links to these agencies are here.

 PAgencies direct dispatched by 9-1-1
LAW ENFORCEMENT
Alabaster
Harpersville P
Montevallo
Sheriff's Office P
Vincent P
Wilton
FIRE/EMERGENCY MEDICAL
Alabaster P
Cahaba Valley P
Calera P
Chelsea P
Columbiana P
County 17 P
Dry Valley P
Dunnavant P
East Shelby Rescue P
Four Mile P
Harpersville P
Helena P
Indian Ford P
Kingdom P
Montevallo P
North Shelby P
Pea Ridge P
Saginaw P
Shelby P
Southeast Shelby Rescue P
Summerhill P
Vandiver P
Vincent P
West Shelby P
Westover Volunteer P
Westover Municipal P
Wilsonville P
These agencies may be reached through 9-1-1 but they do not participate in the shared CAD system. Each of these agencies maintains their own dispatch center and independent CAD system.

LAW ENFORCEMENT
Birmingham
Hoover
Calera
Columbiana
Helena
Hoover
University of Montevallo

FIRE/EMERGENCY MEDICAL
Birmingham
Brierfield
Hoover *
Leeds
Pelham *
Rocky Ridge
Vestavia

* Hoover and Pelham respond with other agencies who are dispatched by Shelby 9-1-1 and those responses are included in the annual statistics.
What is CAD?
Computer Aided Dispatch is a automated system that helps the call takers and dispatchers collect information about events and track which units respond and what action they take.

Shelby County 9-1-1 uses Intergraph CAD which was already in use by the Sheriff's Office when we consolidated dispatch.

The Sheriff's department continues to use it as well as the police departments of Alabaster and Montevallo.

Most of the other police departments also use a CAD system, just a different vendor. Birmingham and Jefferson County use Intergraph and we hope to link our systems in the future.

Shelby County 9-1-1, 1004 County Services Dr, Pelham, Alabama 35124 (205)439-6911
Copyright 2010-2011

 

Shelby County 9-1-1, 1004 County Services Dr, Pelham, Alabama 35124 (205)439-6911
Copyright 2012

 

Shelby County 9-1-1, 1004 County Services Dr, Pelham, Alabama 35124 (205)439-6911
Copyright 2012